AI Diagnostic Assistant Copilot Tier

Describe the issue conversationally for step-by-step troubleshooting and instant emergency triage.

Resident Maintenance Intake PORTAL: Heights Property Management

Report a Maintenance Issue

Submit your request below. Emergency issues are classified instantly for 24/7 priority routing.

Property Address & Unit *

Your Full Name *

Mobile Phone (for live vendor SMS updates) *

Trade Category *

Emergency Priority: Active uncontrolled flooding, smell of gas, sparks/fire hazard, or zero heat during freeze conditions.

SAFETY INSTRUCTION: Please locate your main fixture valve under the sink or behind the toilet and shut off the water flow immediately to prevent structural damage.

Issue Description *

Attach Photos of Issue (Optional, Max 3) 0 / 3 photos

Tap to take a photo or choose from library

PNG, JPG, or WEBP (auto-compressed)

Report a Maintenance Issue

Work Order & Cascading Dispatch Console

Manager Portal Access

AI Maintenance Diagnostic Copilot

Portfolio Branding, On-Site Priority & Cascading Vendor Roster

1. Portal & PDF Work Order Branding

2. On-Site Maintenance Priority & Escalation Policy

3. Ranked External Vendor Waterfall (By Trade)

4. Subscription & Billing Portal

Building QR Code & Tenant Intake Link